Corporate Security Intelligence Intern
JUNE 2022 β AUGUST 2022
- Identify accurate, reliable, and timely global security intelligence data using open-source intelligence (OSINT), partner information, company information, and other research methods to support the decision-making process.
- Conducted real-time threat analysis of geopolitical, environmental, and structural risks, delivering actionable intelligence to protect personnel and facilities globally.
- Support regional security teams by providing developing, trending, imminent, and active threat security intelligence reporting.
- Develop and manage information related to Global Travel Security, containing critical travel information, government warnings, and relevant security awareness information for expatriates and international travelers.
Technical Specialist
NOVEMBER 2021 β MARCH 2023
- Assess customers' needs and provide solutions to ensure comfort and satisfaction with Apple devices.
- Troubleshoot, diagnose, and resolve technical issues with Apple hardware (iPhone, iPad, Macbook, AirPods, Apple Watch) and software (iOS, iPad OS, macOS, watchOS) effectively while maintaining composure and customer focus.
- Rotate regularly through different technical specialties and skillsets in a dynamic environment to maximize the customer experience.